1. Appointments
Appointments can be requested by phone or email and are confirmed subject to availability. We recommend arriving 10 minutes before your scheduled time. Walk-in patients are seen in order of arrival, subject to consultation availability that day.
2. Medical advice
Information on this website is provided for general awareness only and does not replace an in-person consultation. Please do not begin, stop, or change any treatment based solely on website content — speak with our practitioners directly.
3. Cancellations & rescheduling
We ask that you inform us as early as possible if you are unable to keep an appointment, so the slot can be offered to another patient. Repeated no-shows may affect future appointment priority.
4. Pharmacy & prescriptions
Medicines dispensed by our in-house pharmacy are prepared strictly against a valid prescription from our practitioners. Formulations should be taken exactly as directed; please report any adverse reaction immediately.
5. Patient records & privacy
Your medical history and records are kept confidential and used only for the purpose of providing and coordinating your care. We do not share patient information with third parties without consent, except where required by law.
6. Fees & payment
Consultation and treatment charges are communicated at the time of your visit. Please ask our reception for current fees before your consultation if you'd like to know them in advance.
7. Limitation of liability
While every effort is made to provide safe, appropriate care, outcomes can vary between individuals. Oasis Unani Hospital & Wellness Centre is not liable for outcomes arising from incomplete disclosure of medical history or from treatment sought elsewhere.
8. Website content
Content, imagery and branding on this website belong to Oasis Unani Hospital & Wellness Centre and may not be reproduced without permission. We may update this website's content, including these terms, from time to time.
9. Contact for concerns
If you have any concern about your care or about this website, please write to us at oasisunanihospital@gmail.com and we will respond as soon as possible.